About Us

My name is Arlene Hogan and I’m a vacation designer. I love playing tennis, reading, and most of all, traveling. When I’m not traveling, my favorite thing to do is design dream vacations for others.

I use my skills as a former librarian and technical writer to ask the right questions in order to do the right research so that I can recommend the right vacation experiences for my clients. I’m an ASTA Verified Travel Advisor and I am affiliated with one of the largest travel consortia in the world, giving me access to hundreds of travel suppliers.

Before recommending my clients to any destination, I make it a point to thoroughly research the destination and find the best vendors. As a result, I have completed certifications with many suppliers and destinations, including, AMA Waterways, Aruba Certified Expert, Rivera River Cruises, Celebrity Cruises, Globus, Cosmos, AMTRAK Vacations, Rocky Mountaineer, Carnival Cruise Lines, Royal Caribbean Cruise Lines, Norwegian Cruise Lines, and counting…

Recent world events have really demonstrated the value of having a competent travel advisor in your corner. When you dial my number, you will speak to a real person. When you email me, you don’t get a computer-generated response. You get a personalized response. I’m always available to my clients. My only goal is to design the best vacation for you.

I have transformed my passion into a fulfilling career as a travel advisor. Let me help you transform your dream vacation into reality.

Frequently Asked Questions:

Q. How are travel advisors compensated?
A. Most travel suppliers pay the booking agent a small commission, generally around 7-10% of the reservation total minus any taxes. Airlines do not pay a commission. Mass cruise lines such as Carnival, Norwegian, Princess, Holland America, Celebrity, etc. will pay a small commission to the booking agent based on the reservation total minus taxes and NCF (non-commissionable fare), which generally means that on cruises, the booking agent often ends up earning 5% or less of the reservation total.

Q. If travel advisors don’t earn that much on bookings, are they not then going to recommend the most expensive options for me so they can earn more?
A. Many advisors will only offer the options that result in the highest compensation for themselves. While it makes sense that the advisor would want to maximize his or her income (after all, when you work, you want to get paid as well), this practice does not lead to the best client experience. That is why I charge an upfront planning fee to cover the time I spent creating your custom itinerary and planning the logistics. You can be assured that when I present your itinerary, you are receiving the best options for you.

Q. What are your qualifications?
A. I have earned the VTA certification (Verified Travel Advisor – American Society of Travel Advisors), CTA (Certified Travel Advisor – Travel Institute), and ACC (Accredited Cruise Counsellor – Cruise Lines International Association).

My goal is to help make your travel planning as easy as possible. I aim for complete transparency, and in that spirit, I have my fee structure listed below. When you work with me, I’m here for you from the beginning of your planning until you return home from your trip. I’m available to meet in person with clients located in the Metro Atlanta area and via Zoom call to all other clients. Give me a call and you’ll wonder why you ever spent so many hours surfing aimlessly on the internet looking for just the right itinerary. Let me take the hassle out of your travel planning.

TRAVEL PLANNING FEES

Planning fees cover the following:

  • Additional time required to research complex itineraries, logistics
  • Thorough vetting of properties and tour operators
  • Arranging and booking hotel and airport transfers, drivers, guides, sightseeing, and tours
  • Customized itinerary planning with a complete electronic travel packet delivered prior to travel
  • Access to a detailed itinerary via a web-based app that can be accessed anywhere in the world
  • Unequaled customer service from the first contact throughout your travel schedule. We are here to serve your travel needs

 

SIMPLE ITINERARIES

NO CHARGE

Flights + Hotels
(no more than 3 quotes/changes to itinerary)

COMPLEX ITINERARIES

$200

Multi-Destination Itineraries, Transfers, Excursions
(per couple and small families)

SMALL GROUPS

$750

Small-Group Travel Planning
(up to 20 travelers)

LARGE GROUPS

$1000

Large-Group Travel Planning
(20+ travelers)

Planning fees are non-refundable and are not applied to the balance of reservations