Welcome to our Frequently Asked Questions section! Here, we’ve gathered answers to the most common questions clients have about working with Vacays4U and our dedicated travel advisors. Whether you’re curious about our booking process, the types of trips we specialize in, or how we personalize each journey, we’re here to provide clarity and help you feel confident in planning your next adventure with us. If you don’t see your question here, please feel free to reach out — we’re always happy to help!
Why do I need a travel agent?
At Vacays4U, we handle the details, curate personalized itineraries, and provide expert guidance so you can enjoy a seamless and stress-free travel experience. With our support before, during, and after your trip, you can relax knowing your vacation is in trusted hands.
Does it cost extra to book my travel with you?
At Vacays4U, we believe in transparency. We do not charge professional fees for single-destination trips or cruises. For custom itineraries involving multiple destinations, we charge a planning fee to cover the time, expertise, and care required to design a seamless, personalized travel experience.
Do you plan group travel?
Yes, we specialize in planning group travel of all sizes! Whether it’s a family reunion, a destination wedding, or a corporate retreat, we handle all the details to create a seamless experience, so you can relax and enjoy your time away with your group.
Do you book budget travel or standalone flights?
We focus on providing quality travel experiences by working exclusively with vetted suppliers, including cruise lines, 4- and 5-star accommodations, tour operators, and guides around the world. Our priority is ensuring our clients have seamless and enjoyable trips, which is why we avoid budget travel and Airbnb-type accommodations that may lack reliability or cancel at the last minute. If you need standalone flights, the best option is to book directly through the airline’s website, as there is no added benefit to booking air-only through a travel agency.
How far in advance should I book my vacation?
We recommend booking your vacation between 30 days to 11 months in advance. Travelers who book earlier have the best choices of rooms and staterooms on river cruises and ocean cruises. As the inventory of hotel rooms, flights, and staterooms is depleted, prices tend to increase.
Why are costs not always itemized?
Itemized cost breakdowns are not always available because we often bundle flights and accommodations to take advantage of airline bulk rates. These bulk rates aren’t available directly to customers but allow us to offer better value and lower deposits when paired with accommodations. Additionally, we sometimes work with contracted rates from our suppliers that restrict us from sharing specific pricing details.
Do I need travel insurance?
Yes, travel insurance is highly recommended to protect your investment and provide peace of mind in case of unexpected events. While we are not licensed insurance agents and cannot sell insurance or answer specific questions about policies, we can recommend trusted travel insurance providers. We’re also happy to send your trip details to one or more companies, and they will send a quote directly to you.
Is travel assistance available while I am traveling?
Yes, travel assistance is available while you’re traveling. Before your departure, your final travel documents will include all in-country and emergency contact numbers. Clients who book custom vacations with us receive their documents on a convenient travel app, which also allows you to contact us directly during your trip. Additionally, we are available to provide advice and assistance through WhatsApp, ensuring you have support every step of the way.
I'm ready to start planning my custom trip. What next?
We’re excited to help you plan your custom trip! Give us a call at (678) 907-2776 or fill out one of the forms located throughout our website, including on this page. For a more personalized approach, head to our CALENDAR and schedule a complimentary video consultation with us.
Can I hire you to help me design a trip and then book it myself?
At Vacays4U, we are a full-service travel agency, but we understand that some travelers prefer a DIY approach with expert guidance. For these clients, we offer a unique service where we design your trip, and you take care of the booking. Please note that with this option, we are unable to provide on-trip assistance or support for any bookings you make yourself. If any issues arise during your travels, you’ll be responsible for handling them directly. To get started, contact us to schedule a complimentary consultation, where we’ll learn more about your plans and provide details on our planning fee. This way, you can enjoy the flexibility of booking your own trip while benefiting from our professional planning expertise.
Do travel agents need to be certified?
Travel agents do not need to be certified. True professional travel agents are certified. Our founder has earned a VTA certification (Verified Travel Advisor – American Society of Travel Advisors), CTA (Certified Travel Advisor – Travel Institute), and ACC (Accredited Cruise Counsellor – Cruise Lines International Association).
Do travel agents travel for free?
Travel agents do not travel for free. The days of travel agents traveling for free are long gone. Sometimes suppliers offer Familiarization trips at a discount to learn more about a destination or a product. Agents have to pay full price for airfare and take time out of their schedules to attend these events.
What is your cancellation policy?
Cancellation fees vary with tour providers and airlines. It often depends on how much notice is given prior to your departure date and whether or not you purchased a travel insurance policy that covers cancellations. Cancellation penalties tend to increase as you get closer to the departure date. Airlines, tour operators, resorts, and hotels may have cancellation policies that carry penalties, especially during holiday and peak travel periods. We will do our utmost to advise of all cancellation policies that pertain to your vacation plans. Airline tickets cannot be transferred to another traveler once booked. Cancellations within a group trip incur a 100% penalty as these trip types are based on contracted rates.